Withdrawal Instructions

Right of Withdrawal (EU Customers)

If you are an EU consumer, you may have a statutory right to withdraw from your purchase under applicable EU consumer protection laws. This right typically allows you to cancel your order within 14 days of receiving your goods.

How to Exercise Your Right

To exercise your right of withdrawal, you may:

You do not need to provide a reason for exercising this right.

Refunds

Once a valid withdrawal request is received, we will process your refund. Refunds will not include restocking fees.

Refunds will be issued using the original payment method where possible.

Returns

We will provide return instructions after your withdrawal request is submitted. Items must be returned in accordance with our instructions to qualify for a refund.

Exceptions

The right of withdrawal does not apply where an exception under EU law is applicable, including but not limited to:

  • Custom-made or clearly personalized goods
  • Goods made to customer specifications
  • Items where production or customization has begun with your consent

This may include performance-built or custom-configured transmissions and related components.